Digital Employee & Customer Twins
Build a living, permission-aware view of every employee and guest relationship—connecting skills, training, performance, preferences, visits, loyalty, service history and next-best actions.
42 employee twins • 8,412 customer profiles • 97% consent status known
Employee Twin Directory
Select a person to view their live operating profile.
Customer Twin Directory
Loyalty, visits, preferences and service recovery in one view.
Employee Journey
Recommended Next Actions
Assign Bar Supervisor Essentials and shadow-shift sign-off.
12 guest compliments in 90 days. Recommend monthly recognition.
Customer Journey
Next-Best Experiences
High fit based on order history and event attendance.
12 loyalty members have birthdays in the next 14 days.
Privacy & Consent Controls
Responsible Twin Principles
Use personal data only for declared operational, training or guest-service purposes.
No disciplinary, hiring, pricing or sensitive guest decision is made solely by automation.
Collect only what the pub needs and retain it for a defined period.
Do not infer or use sensitive personal characteristics for targeting or employment decisions.